Contact Us (Non-Emergency Inquiries)

For non-urgent inquiries only. Emergency situations should be handled by phone.

Is This an Emergency?

If a property has been damaged, breached, or left unsecured and requires immediate securing, do not use this form.

Call 24/7 Emergency Dispatch

When to Contact Us by Email

This contact page is intended for non-urgent inquiries, such as:

  • general questions about our services
  • service area or coverage inquiries
  • insurance or administrative follow-ups
  • professional or referral outreach
  • documentation requests

Emergency requests should always be handled by phone.

Contact us

Response Times

Non-emergency inquiries are reviewed during normal business hours.

Response times may vary depending on call volume and operational demand.

For urgent situations, please contact emergency dispatch by phone.

Boarded window emergency securing Ottawa

Emergency Situations Require Immediate Dispatch

If a property is currently unsecured or has been damaged following an incident, contact us directly for 24/7 emergency response

Call 24/7 Emergency Dispatch